1. If you have availed free website transfer within first 30 days of signup with any of the hosting product/services then 30 day money back guarantee will not be applicable due to resources spent on account migration. Please contact Sales for Questions Regarding Website Transfer. If you request website transfer after 30 days of signup the service will be treated as an Addon service and charges will be applicable as per given in table.

2. Website Transfer Policy in Case of Account Upgrades

   If you have upgraded the account (for example Shared to Reseller) in that case Website Transfer Policy will work as follows:
1. Migration of 5 active cPanel/Plesk accounts will be free with the upgrade.
2. For every cPanel/Plesk Account upto 5GB of the Data, a fee of $5/account is applicable after the free website transfer stated above in point (i).
3. If the Data size of cPanel/Plesk Account is more than 5 GB then it will cost $2/Gb extra after the free website transfer stated above in point (i).

If however the upgrade is for a higher billing duration or to highest plans/vps or dedicated and bulk website transfer is required please contact Sales for a quote.

3. Website Transfer Policy in Case of Account Downgrades

   If you have downgraded the account (for example Reseller to Shared) in that case website transfer policy will work as follows:
   1. For every cPanel/Plesk Account $5/account is applicable upto 5GB of the Data.
   2. If the Data size of cPanel/Plesk Account is more than 5 GB then it will cost $2/Gb extra per account.

4. Website Transfer of Suspended Account

   In order to start the process of Website Transfer, account status should be “Active”, however if you wish to process the Website Transfer of suspended account you need to pay $25 as a onetime account activation fee.

Once the account gets activated, normal website transfer charges will be applicable depending upon the number of cPanel/Plesk accounts as well as the data size of every cPanel/Plesk account.

We will try our best to complete the transfer process as fast as we can with 100% data accuracy and it can take maximum of 24 hours to complete transfers in most cases but it depends on the data size and information that is provided. Please make sure to provide complete and accurate information to save time and process transfers faster.

Should you require additional website transfers above what is included with your hosting account, additional charges are applicable, however discounts may be offered for bulk website transfers. For bulk or volume transfers please contact info@dkhil.com or open a sales ticket for a quote.